PRIVACY POLICY

Last Updated: February 16, 2026

Doctor’s Weight Loss ("we," "us," or "our") is committed to protecting your privacy. This Privacy Notice describes how and why we might collect, store, use, and share your information when you visit our website at doctorsweightloss.com or engage with our services.

1. INFORMATION WE COLLECT

Personal Information You Disclose to Us We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, or otherwise contact us. This may include:

  • Identity Data: Names, usernames, or similar identifiers.
  • Contact Data: Billing address, shipping address, email address, and telephone numbers.
  • Payment Data: We may collect data necessary to process your payment if you make purchases (such as a credit card number). Note: All payment data is stored by our secure payment processor (e.g., Stripe, PayPal, Authorize.net). We do not store full credit card details on our servers.

Information Automatically Collected When you visit our website, we automatically collect certain information that does not reveal your specific identity but is necessary for the security and operation of our services.

  • Log and Usage Data: IP address, browser type, device settings, and usage history (pages viewed, searches).
  • Device Data: Information about your computer, phone, or tablet used to access our services.
  • Location Data: General location data based on your IP address.

2. HOW WE USE YOUR INFORMATION

We process your personal information for legitimate business reasons, including:

  • To fulfill and manage your orders: Processing payments, shipping returns, and exchanges.
  • To facilitate account creation: Allowing you to log in and manage your profile.
  • To communicate with you: Sending you order updates, security alerts, and support messages.
  • Marketing (with consent): Sending you promotional offers or newsletters. You can opt-out of these at any time.

3. SHARING YOUR INFORMATION

We do not sell your personal information to third parties. We may share your data in the following specific situations:

  • Service Providers: We may share information with third-party vendors who perform services for us, such as payment processing (e.g., Stripe), data analysis (e.g., Google Analytics), email delivery, and hosting services.
  • Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, or a judicial proceeding.

4. DATA SECURITY

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no electronic transmission over the internet is 100% secure, and we cannot guarantee that unauthorized third parties will never be able to defeat our security measures.

5. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

  • Access & Correction: The right to request copies of your personal data and to ask us to rectify inaccurate information.
  • Deletion: The right to request that we delete your personal information (subject to certain legal exceptions).
  • Opt-Out: You can unsubscribe from our marketing email list at any time by clicking the "unsubscribe" link in the emails we send.

For California Residents (CCPA): If you are a resident of California, you are granted specific rights regarding access to your personal information, including the right to request:

  1. The categories of personal information we collected.
  2. The business or commercial purpose for collecting the information.
  3. To opt-out of the sale of personal information (Note: We do not sell personal information). To exercise these rights, please contact us using the details below.

6. MOBILE MESSAGE SERVICE TERMS (SMS)

By consenting to Doctor’s Weight Loss’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Doctor’s Weight Loss through your wireless provider to the mobile number you provided.

  • Content: Text messages may be sent using an automatic telephone dialing system. Messages may include updates, alerts, and information (e.g., order updates, account alerts) as well as promotions and marketing offers (e.g., cart reminders).
  • Voluntary: Participation in this program is completely voluntary and is not a condition of any purchase.
  • Costs: Message and data rates may apply. Check your mobile plan for details.
  • Opt-Out: You may opt-out of the Service at any time. Text the single keyword command STOP to our number or click the unsubscribe link in any text message to cancel.

7. CONTACT US

If you have questions or comments about this notice, you may contact us at:

Doctor’s Weight Loss Address: 500 NW Peacock Blvd, Suite 109, Port St Lucie, Florida 34987 Phone: (800) 915-5122 Email: info@doctorsweightloss.com